Policies
Application Policy
General Guidelines
Standards: All new resident lease applications and renewals are considered equally without discrimination on the basis of race, color, sex, religion, handicap, familial status, sexual orientation, national origin, disability or any other class protected by applicable laws.
Occupancy: Two people per bedroom plus one.
Applications: Required for all occupants who are 18 or older.
Identification: Copy of valid U.S. or state-government issued photo identification such as current driver’s license is required. Non U.S. citizens must present a valid passport or visa.
Residency Income Qualifiers
Terms & Qualifications: Credit report and previous rental references must be approved.
Total monthly payments (credit cards, car payments, etc.) including rent cannot exceed 45% of gross monthly income.
All sources of gross monthly income must be verifiable.
Must provide copies of 2 most recent check stubs. In some cases, copies of most recent tax return and/or bank statements may be required.
A larger deposit may be required in certain circumstances.
Credit check fee is $45.00 per applicant.
Guarantors (Co-Signers): Guarantors (Co-signers) are accepted in some cases such as full-time student applicants.
Renter History Qualifiers
Current Residency: No evictions-validation of current residency will be performed.
Negative payment history can disqualify an applicant.
Credit History: Reports with past or current bad debts, late payments or unpaid bills, liens, judgments and bankruptcies may disqualify an applicant.
Employment: Verification of employment may be performed.
Background Checks: May include contact with current and/or prior landlord(s), employer(s), credit reporting agencies.
Lease Policy
Lease Terms
Terms: Available lease terms: 6-12 months
Month-to-Month: Available at the end of the lease for an additional month-to-month fee, subject to the applicable terms and conditions of the lease.
Fees and Deposits
Non-refundable: Application fees are non-refundable. A $200.00 holding deposit shall be retained by the Landlord to hold the unit. Once Landlord receives Holding Deposit, the unit identified will be taken off the rental market and reserved. If Applicant withdraws application prior to execution of Lease, this Lease Reservation (Hold) Deposit will be forfeited unless cancellation is received within 48 hours from date applied.
Refundable: Security Deposit is only refundable when certain criteria are met. Once an Offer to Rent or lease has been signed on an apartment, the terms of the Offer to Rent or lease are in effect.
Lease Guarantors (Co-signers)
Income: Guarantors (co-signers) are accepted in some cases such as full-time student applicants.
Criteria: Guarantors (co-signers) must meet the landlord’s applicable resident criteria including, but not limited to, meeting all applicable financial requirements.
Renter’s Insurance; Proof of renter’s insurance is required upon lease signing.
Early Termination/Transfers
Military Service: Request at least 30 days notice for active military service personnel with PCS orders.
Transfer a Lease
Roommates: New roommates must qualify when a previous roommate (occupant) moves out before the lease ends. Fees will apply for new occupant application processing.
Sublet/Sublease: Subletting of apartment homes is not permitted.
Parking Policy
Parking
Each luxury unit includes one assigned space for 1 bedroom apartments and 2 assigned spaces for 2 bedroom apartments.
Pet Policy
No pets over 35 lbs. are allowed. Two pets maximum. Some breed restrictions – These breeds include the following, but are not limited to: Pit Bulls, American Staffordshire’s Terriers, German Shepherds, Chows, Alaskan Malamutes, Doberman Pinchers, St. Bernard’s, Akitas, Great Danes, Siberian Huskies, Rottweiler’s, or any mixed breed thereof. Additional deposit of $400 required with an additional $50.00 monthly pet fee per pet.
Refunds and Cancellations
Online Payments
Refunds
We want you to be 100% satisfied with your use of our online payment system. If you are having trouble please contact us here. Refunds on rent payments are only applicable under the terms of your lease. Refunds are not available for applications. Refunds are not available for the convenience fee.Cancellation
Cancellation of a recurring payment can be completed by logging into the payment page here. All other cancellations are subject to the terms of your lease.Privacy Policy
This Privacy Policy governs the manner in which Oaks Property Management collects, uses, maintains and discloses information collected from users (each, a “User”) of the www.oaksmgmt.com website (“Site”). This privacy policy applies to the Site and all services offered by Oaks Property Management.Personal identification information
We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site, place an order, fill out a form, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number, credit card information, social security number. Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.Non-personal identification information
Web browser cookies
How we use collected information
- To improve customer service
- To improve our Site
- To process payments
- To send periodic emails